These Limbo Service Terms (“Service Terms”) apply to any use of Limbo's Services and together with Limbo's privacy policy and other applicable documents and policies as listed in the Service Terms or on Limbo's website, form an agreement between Limbo and the User (“Agreement”) setting out the terms and conditions under which Limbo offers access to and Users may access and use Limbo's AI-powered platform that helps job seekers find relevant job opportunities by conducting AI interviews and matching them with potential employers (“Application”), and related services offered by Limbo (altogether the “Services” as defined below).
By creating an account, accessing or using the Application, you acknowledge and agree that you have entered into a binding Agreement between Limbo and you as a User, subject to these Service Terms and other terms, documents, and policies governing the Agreement.
1. DEFINITIONS
Capitalised terms in these Service Terms shall have the following meaning:
1.1. Affiliate – any person, firm or corporation which directly, or indirectly through one or more intermediaries, controls, is controlled by, or is under common control of or with Limbo or the User accordingly, whereas control shall be defined as having the possession, directly or indirectly, of the power to direct or cause the direction of the management or policies of the relevant person, whether through the ability to exercise voting power, by contract or otherwise. “Controlling” and “Controlled” have meanings correlative thereto.
1.2. Agreement – the Agreement between Limbo and the User for the use of Services.
1.3. Application – means Limbo's proprietary AI-powered platform that helps job seekers find relevant job opportunities by conducting AI interviews and matching them with potential employers, hosted by Limbo or its third-party cloud services provider(s) to which the User is provided over the internet access as part of the Services, including any modifications, updates or new versions thereto, as may be introduced in full discretion of Limbo. Limbo may from time-to-time introduce new features to the Application, change existing features of the Application, or remove certain features of the Application.
1.4. Confidential Information – any information disclosed by a Party to the other Party that is marked as confidential, identified as confidential, or reasonably appears to be confidential because of the circumstances of disclosure and the nature of the information itself, including User Data.
1.5. Intellectual Property Rights or IPR – mean all intellectual and industrial property rights and similar rights of whatever nature anywhere in the world whether currently existing or coming into existence at some future time and all rights pertaining thereto, whether recorded or registered in any manner or otherwise, including (but not limited to) any copyrights and related rights, industrial design rights and other design rights, registered designs, moral rights, patents, utility models, inventions (whether or not patentable), trademarks, service marks, database and software rights, rights to layout-designs of integrated circuits, trade secrets, know-how, confidential information, business names, trade names, trade dress, brand names, domain names and all other legal rights anywhere in the world protecting such intangible property including, where applicable, all renewals, extensions and applications for registration, the right to apply for registration and the right to sue for damages for past and then-current infringement in respect of any of the same.
1.6. Limbo – Cataloop OÜ, an Estonian limited liability company, commercial register code 17020739, registered address Telliskivi tn 57b/1, 10412 Tallinn, Estonia.
1.7. Parties – Limbo and the User jointly.
1.8. Party – each of Limbo and the User individually.
1.9. Service Terms – these Limbo Service Terms.
1.10. Services – any services provided by Limbo to the User under the Agreement, including over the internet access to the Application and basic user support.
1.11. User – an individual that has entered into an Agreement with Limbo concerning the use of the Services.
1.12. User Data – means all data and materials provided by the User to Limbo through the Application, as well as all data regarding the User processed through the Application in the course of provision of Services, excluding any aggregated, anonymised, or derived data created by Limbo that does not identify the User. User Data is regarded as Confidential Information.
2. APPLICATION AND SERVICES
2.1. Subject to the terms and conditions of the Agreement, the User has a non-exclusive, non-assignable, non-transferrable, non-sub-licensable, worldwide right to access and use the Services over the internet.
2.2. The Services are designed to assist Users in finding relevant job opportunities through AI-powered matching and interview processes. However, Limbo expressly disclaims any guarantee, warranty, or assurance regarding: (i) job placement, employment, or hiring outcomes; (ii) the accuracy or completeness of job matches or recommendations; (iii) the availability of specific job opportunities; (iv) employer responses to User applications or profiles; or (v) the success of any employment-related interactions facilitated through the Services. Users acknowledge that job placement depends on numerous factors beyond Limbo's control, including but not limited to employer preferences, market conditions, User qualifications, and third-party hiring decisions. The Services provide tools and opportunities to connect with potential employers, but Users remain solely responsible for their job search activities, application processes, and employment outcomes.
2.3. The Application includes AI-powered interview functionality that conducts automated interviews with Users through text, voice, or video interactions. The AI interview process may include but is not limited to: (i) asking questions related to job qualifications, experience, and skills; (ii) analyzing User responses using natural language processing and machine learning algorithms; (iii) generating interview scores, assessments, or recommendations; and (iv) creating interview summaries or reports. Users acknowledge that AI interviews are automated processes and may not replicate all aspects of human-conducted interviews. The AI interview functionality is designed to assist in the job matching process but does not replace human judgment in employment decisions.
2.4. The User acknowledges that AI interviews conducted through the Application will be recorded, transcribed, and processed by Limbo and its third-party service providers as necessary for the provision of Services, including but not limited to job matching, assessment generation, and service improvement. All recording, transcription, and processing of AI interviews will be conducted in accordance with the Agreement and Limbo's privacy policy. By participating in AI interviews, the User confirms understanding that such recordings and transcriptions constitute User Data and will be processed in accordance with the data processing provisions set forth in this Agreement and Limbo’s privacy policy.
2.5. The User shall use the Services in accordance with the Agreement and is liable for all actions and omissions in connection with such use.
2.6. Nothing in the Agreement shall be construed as a transfer of title, ownership, or interest in any Intellectual Property Rights of Limbo or any Affiliate of Limbo or any other third party related to the provision of the Services. The aforementioned persons retain all title, ownership, and interest in any of their Intellectual Property Rights, including without limitation Intellectual Property Rights related to all services (including Services), software programs (including the Application together with any and all modifications, improvements, fixes, updates, upgrades whether at Limbo's own initiative or if requested by a User etc.), and anything developed and delivered by the aforementioned persons under the Agreement. Should any Intellectual Property Rights created by or on behalf of Limbo in provision of the Services or otherwise fulfilling the Agreement or exercising any rights thereunder at any time vest in the User, it is regarded that the User has without the right for any compensation assigned to Limbo the full title and ownership to such Intellectual Property Rights to the maximum extent possible under applicable law.
2.7. Third party technology and/or services (including technology and services of large language model services’ providers, AI services’ providers, integration aggregators, machine translation and transcription service providers and hosting services by cloud services’ providers) are used in provision of the Services.
2.8. Limbo reserves the right to make unilateral modifications in the functionality and features of the Application and the Services at any time. Unless such modifications or updates are required due to changes in legal acts or regulatory requirements, Limbo shall aim not to make any modifications or updates to the Application or the Services that will materially reduce the core functionality of the Application. Nevertheless, as Limbo is continuously developing the Services, the User agrees that the Services may change from time to time, and that Limbo gives no warranty, representation or other commitment in relation to the continuity of any functionality of the Services.
2.9. The User acknowledges and agrees that: (i) the Services utilise artificial intelligence (including large language models) and machine learning technologies provided by third parties over which Limbo has limited control; (ii) due to the inherent nature of AI technologies, any outputs, recommendations, assessments, or matches generated by the Services may be inaccurate, incomplete, false, hallucinated, or otherwise contain errors or inappropriate content; (iii) AI-generated outputs do not constitute professional advice, employment recommendations, or hiring decisions and should not be relied upon as such; (iv) the User is solely responsible for reviewing, validating, and independently verifying all outputs before making any decisions or taking any actions based thereon; (v) Limbo makes no representations or warranties regarding the accuracy, or appropriateness of AI-generated interview questions, assessments, or job matches; and (vi) the User assumes all risks associated with the use of AI-powered features. Limbo expressly disclaims all liability for any decisions made, actions taken, employment outcomes, or consequences arising from the User's reliance on AI-generated outputs, including but not limited to claims of discrimination, bias, unfair treatment, lost opportunities, or any employment-related damages. The User agrees to hold Limbo harmless from any claims arising from AI-generated content or the User's interpretation or use thereof.
3. USER OBLIGATIONS
3.1. The User shall comply with all applicable legal acts in connection with its use of the Services. The User shall ensure it has all necessary permits and authorisation to carry out its business activities in using the Services. The User shall ensure it has a lawful basis for entering any User Data into the Application and for the processing of any User Data in course of provision of the Services.
3.2. The Services are intended solely for persons who are at least 16 years of age. By creating an account or using the Services, the User represents and warrants that they are at least 16 years old and have the legal capacity to enter into the Agreement. If Limbo becomes aware that a User is under 16 years of age, Limbo reserves the right to immediately terminate such User's account and delete any associated User Data in accordance with applicable law. Users under the age of 18 are advised to review these Service Terms and Limbo’s privacy policy with a parent or legal guardian before using the Services. Limbo recommends that parents and guardians monitor their minor children's use of the Services and ensure compliance with these Service Terms.
3.3. The User shall not, and shall not permit anyone under its control to: (i) copy, reproduce, or republish the Services or the Application; (ii) make the Services or Application available to any other person; (iii) modify, adapt, translate, or create derivative works based upon the Services or the Application; (iv) remove, modify, or obscure any copyright, trademark, or other proprietary notices contained in the Services or the Application; (v) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Application, except to the extent expressly permitted by applicable law; (vi) circumvent or attempt to circumvent any access control, security, or technical limitation in the Services or Application; (vii) access or use the Services or Application in order to develop, or to assist any third party in developing, a similar or competitive product or service; (viii) use the Services or Application in any manner that violates applicable law or regulation.
3.4. The User shall be responsible for maintaining the confidentiality and security of all login credentials, including usernames and passwords, associated with access to the Services. The User shall ensure that only authorised Users have access to such credentials. The User shall: (i) notify Limbo immediately of any unauthorised use of any password or user ID or any other known or suspected breach of security with regard to the Services or the Application, (ii) report to Limbo immediately and use reasonable efforts to stop any unauthorised use of the Services that is known or suspected by the User, and (iii) not provide false identity information to gain access to or use the Services.
3.5. The User shall provide commercially reasonable information and assistance to Limbo as may be requested by Limbo from time to time to enable Limbo to deliver the Service or to fulfil applicable legal obligations and requirements.
4. USER DATA
4.1. The User is responsible for collecting, inputting and updating all User Data, and for ensuring that a legal basis exists for the aforementioned. The User confirms that it is solely responsible for the accuracy, quality, integrity, legality, reliability, and appropriateness of any User Data and for ensuring that the User Data does not (i) include anything that actually or potentially infringes or misappropriates the Intellectual Property Right of any third party, (ii) contain anything that is illegal, obscene, defamatory, harassing, offensive or malicious, nor (iii) infringe any applicable legal acts concerning the processing and protection of personal data. In provision of the Services, Limbo may also utilise User’s data available from its linked social media profiles.
4.2. Insofar as User Data is protected by ownership and Intellectual Property Rights, the User retains ownership and Intellectual Property Rights in and to its proprietary User Data. The User:
4.2.1. grants to Limbo a limited, royalty-free, non-exclusive, and non-transferable (other than in connection with transfer of the Agreement to a third party in accordance with the regulation herein) right and license valid during the period of provision of the Services and any applicable retention periods thereafter for Limbo and its third-party service providers to copy, store, configure, perform, display and transfer User Data as necessary for the due provision of Services and fulfilment of Agreement by Limbo;
4.2.2. grants to Limbo a royalty-free, non-exclusive, irrevocable, and non-transferable (other than in connection with transfer of the Agreement to a third party in accordance with the regulation herein) right and license valid for the whole period of validity of any relevant rights, whether IPR or otherwise, to in accordance with confidentiality obligations hereunder use irreversibly anonymised User Data in order for Limbo and its third-party service providers to improve and develop the Services.
4.3. The User represents and warrants to Limbo that the User has the necessary right, title, interest and/or consent, to grant Limbo the rights and licenses detailed in Sections 4.2.1 and 4.2.2 of these Service Terms, and to permit Limbo the use of User Data under the terms and conditions of the Agreement.
5. USER SUPPORT, COMPLAINTS
5.1. Limbo provides basic user support to Users through documentation, FAQs, and other resources available on Limbo’s website. Users may contact Limbo for support using the contact details provided on the website. Limbo will use commercially reasonable efforts to respond to support requests in a timely manner but does not guarantee specific response times or resolution timeframes.
5.2. Users may submit complaints through the contact details provided on Limbo's website. Limbo will use commercially reasonable efforts to investigate and respond to complaints within 15 business days of receipt. If a User is not satisfied with Limbo's response, the User may escalate the matter through the dispute resolution mechanisms set forth in Section 20 of these Service Terms.
6. FEES
6.1. The Services are currently provided to Users free of charge. However, Limbo reserves the right to introduce paid features or premium services at any time. If Limbo elects to introduce paid features or services, Users will be notified in advance and such paid features or services will be subject to separate terms and pricing as determined by Limbo in its sole discretion.
7. TERM AND TERMINATION
7.1. The Agreement enters into force when the User creates an account or otherwise accesses or uses the Services. The Agreement continues until terminated in accordance with these Service Terms.
7.2. The User may terminate the Agreement at any time by providing notice to Limbo or by deleting their account through the Application.
7.3. Limbo may terminate the Agreement with immediate effect upon notice to the User or suspend access to the Services (until the breach is cured, where applicable) if the User commits a material breach of the Agreement, as determined at the discretion of Limbo, which may include but is not limited to the following: (i) the User breaches any material obligation under the Agreement or repeatedly breaches the Agreement (including any policy referenced in or incorporated into the Agreement); (ii) the User violates any applicable laws or regulations; (iii) the User engages in any activity that compromises, or is likely to compromise, the security, integrity, or availability of the Services, Application, or Limbo's systems; or (iv) the User fails to remedy a curable breach within 5 days after receiving notice from Limbo. For clarity, certain breaches shall be deemed incapable of cure and may result in immediate termination, including without limitation breaches involving deliberate misconduct or breaches of the Agreement, fraud, illegal activity, compromise of security or integrity of the Services, Application, or Limbo's systems, or any other breach which by its nature cannot be remedied.
7.4. If Limbo commits a material breach of the Agreement, the User may terminate the Agreement provided that a cure period of at least 10 business days has been granted to Limbo and has lapsed without remedy.
7.5. Upon termination of the Agreement: (i) Limbo shall immediately cease provision of the Services, and all rights of access and use granted under the Agreement shall terminate together with the User's access to the Services; (ii) upon written request by the disclosing Party or as detailed in Limbo’s privacy policy, the receiving Party of tangible Confidential Information shall promptly return or destroy such information and provide written certification of destruction, except that the receiving Party may (a) retain one backup copy solely for record-keeping or backup purposes or as required under applicable law; (b) in the case of Limbo, retain and use User Data in an irreversibly anonymised form as provided in these Service Terms; and (c) in the case of Limbo, retain information to the extent permitted in and in accordance with its Privacy Policy.
7.6. Any provisions of the Agreement which by their nature are intended to survive expiration or termination shall so survive, including without limitation provisions relating to confidentiality, limitations of liability, disclaimers, governing law, and dispute resolution.
8. WARRANTIES
8.1. This Section 8 of the Service Terms sets forth the sole and exclusive warranty given by Limbo (express or implied) with respect to the subject matter of the Agreement. The Services and the Application are provided by Limbo on an “as is” basis, without any representations, warranties, or conditions of any kind. Limbo, along with its Affiliates, licensors, and suppliers, expressly disclaims any representations, warranties, or conditions, whether express, implied, statutory, or otherwise, concerning the Services and the Application provided to the User. This disclaimer specifically includes any implied representations, warranties, or conditions related to merchantability, quality, non-infringement, durability, title, and fitness for a particular purpose, whether arising from contract or law. Furthermore, the User acknowledges that Limbo makes no representation or warranty, nor provides any conditions, that the Services or the Application will be free of errors or operate without interruptions, or that all errors will be corrected.
9. LIMITATIONS OF LIABILITY
9.1. To the maximum extent permitted by applicable law, Limbo shall not be liable for any indirect, incidental, special, punitive, or consequential damages, including, without limitation, loss of business, profits, revenue, anticipated savings, goodwill, data, or use, loss or corruption of files, cost of procurement of substitute goods or services, or any liabilities to third parties, arising out of or in connection with the Agreement or the use or inability to use the Services, even if Limbo has been advised of the possibility of such damages. Limbo shall also not be liable for any damages resulting from any failure, outage, or degradation of communication facilities, or any interruption or unavailability of the Services, regardless of the cause or duration.
9.2. In any event, Limbo's total aggregate liability under or in connection with the Agreement, whether in contract, tort (including negligence), statute, or otherwise, shall be limited to EUR 10,000 (ten thousand euros). This cap is the User's sole and exclusive remedy for any claims or causes of action.
9.3. The limitations set out in this Section 9 shall not apply to damages arising from Limbo's wilful misconduct, gross negligence, or fraud, or to the extent such limitations are prohibited by applicable law.
10. FORCE MAJEURE
10.1. Either Party will be excused from performance of its obligations under the Agreement for any period during which, and to the extent that, such Party is prevented from performing due to causes beyond its reasonable control and without its fault or negligence (“Force Majeure”), including, without limitation: acts of God; strikes, lockouts, or other industrial disputes; riots; acts of terrorism or war; epidemics or pandemics; governmental actions or restrictions; failures or interruptions of communication or power supply; failures of third-party hosting or cloud infrastructure providers; cyberattacks; and acts or omissions of third-party service providers that are not reasonably avoidable. The affected Party shall promptly notify the other Party of the Force Majeure event and use commercially reasonable efforts to mitigate its effects. If the Force Majeure event continues for more than 60 consecutive days, either Party may terminate the Agreement upon written notice.
11. INDEMNIFICATION
11.1. If a third party makes a claim against the User that the Services infringe or misappropriate any third party Intellectual Property Right, Limbo shall defend the User against the claim at Limbo's expense and, subject to the limitations on liability set out in the Agreement, Limbo shall pay losses, damages and expenses finally awarded against the User or agreed to in a written settlement agreement signed by Limbo, to the extent arising from the claim. Limbo shall have no liability for any claim based on (i) the User Data, (ii) unauthorised modification of the Services, (iii) unauthorised use of the Services or use other than in accordance with the Agreement (including applicable policies); (iv) the User’s errors and omissions in using the Services. For any intellectual property infringement claims, Limbo may, at its sole option and expense, procure for the User the right to continue use of the Services, modify the Services in a manner that does not materially impair the functionality, or terminate the Agreement.
11.2. If a third party makes a claim against Limbo that the User Data or use thereof in the due provision of the Services infringes or misappropriates any third party Intellectual Property Rights or the User Data or use of the Services by the User breaches any contracts or legal acts, including but not limited to concerning data processing or data protection (including but not limited to claims regarding the unauthorised or otherwise illegal processing of personal data), the User shall defend Limbo and its directors, officers and employees against the claim at the User's expense and the User shall pay all losses, damages and expenses finally awarded against such parties or agreed to in a written settlement agreement signed by the User, to the extent arising from the claim.
11.3. A Party seeking indemnification under this Section 11 shall, in order to maintain a valid claim against the other Party: (i) promptly notify the other Party in writing of the claim, provided that failure to give such notice shall not relieve the other Party of its indemnification obligations except to the extent such failure materially prejudices the defence of the claim; (ii) allow the other Party to assume sole control of the defence and settlement of the claim, provided that the indemnifying Party shall consult with the indemnified Party and reasonably consider its interests in any settlement; (iii) refrain from admitting liability, settling, satisfying, or otherwise acknowledging the claim without the other Party’s prior written consent; and (iv) provide, at the other Party’s expense for reasonable out-of-pocket costs, the assistance, information, and authority reasonably requested by the other Party in the defence and settlement of the claim. A Party’s failure to comply with this Section 11.3 shall relieve the other Party of its indemnification obligations only to the extent that such failure materially prejudices the defence or settlement of the claim.
12. CONFIDENTIALITY
12.1. During the term of the Agreement and for 2 years thereafter, each Party shall treat as confidential all Confidential Information of the other Party, shall not use such Confidential Information except to exercise its rights and perform its obligations under the Agreement, and shall not disclose such Confidential Information to any third party. Limbo shall keep User Data confidential indefinitely.
12.2. Each Party shall use at least the same degree of care, but not less than a reasonable degree of care, it uses to prevent the disclosure of its own confidential information to prevent the disclosure of Confidential Information of the other Party. Each party shall promptly notify the other Party of any actual or suspected misuse or unauthorised disclosure of the other Party’s Confidential Information. Neither party shall reverse engineer, disassemble, or decompile any prototypes, software or other tangible objects which embody the other Party's Confidential Information, and which are provided to the Party hereunder. Each party may disclose Confidential Information of the other Party on a need-to-know basis to persons who are subject to confidentiality agreements requiring them to maintain such information in confidence and use it only to facilitate the performance of their services on behalf of the receiving Party, such as its professional advisors, credit institutions and bona fide parties involved in fundraising or M&A activities.
12.3. Without otherwise limiting the foregoing, Confidential Information excludes information that: (i) is known publicly at the time of the disclosure or becomes known publicly after disclosure through no fault of the receiving Party, (ii) is lawfully known to the receiving Party, without restriction, at the time of disclosure or becomes known to the receiving Party, without restriction, from a source other than the disclosing Party not bound by confidentiality obligations to the disclosing Party, or (iii) is independently developed by the receiving Party without use of the Confidential Information. The receiving Party may disclose Confidential Information of the other Party to the extent such disclosure is required by law or order of a court or other governmental authority, provided that the receiving Party shall use reasonable efforts to promptly notify the other Party prior to such disclosure to enable the disclosing Party to seek a protective order or otherwise prevent or restrict such disclosure.
13. PERSONAL DATA
13.1. In providing the Services, Limbo will comply with applicable data protection laws. Limbo's current Privacy Policy and any amendments thereto made at the discretion of Limbo, are automatically incorporated to the Agreement by reference.
13.2. By submitting or allowing to submit any personal data to the Application, the User understands and agrees that Limbo shall process personal data in accordance with the Agreement and its current privacy policy. In doing so, Limbo may act both as a data controller and a data processor as further set out in Limbo's current privacy policy. The User is required to have lawful basis and to make all necessary disclosures before including personal data in User Data and using the Services. The User confirms that the User is solely responsible for the accuracy, quality, integrity, legality, reliability, appropriateness of any personal data that may be contained in User Data, including any information which the User shares with Limbo.
14. NOTICES
14.1. Except as otherwise permitted in the Agreement, all notices under the Agreement shall be in writing (including e-mail or, in the case of notices from Limbo to the User, through the Application) and shall be deemed delivered: (i) 5 business days after deposit with a postal service provider if sent by registered mail; (ii) 1 business day after sending if sent by e-mail or posting through the Application; or (iii) when delivered if delivered personally or sent by courier. All notices to the User shall be sent to the address or e-mail address specified in the User's account information, unless and until the User has notified Limbo of a change of address in accordance with this Section 14.1. All notices to Limbo shall be sent to the contact details published on Limbo's website from time to time, and any update of such contact details on the website shall constitute formal notice of change for the purposes of this Section 14.1.
15. AMENDMENTS
15.1. Limbo may at any time amend these Service Terms and other documents and policies applicable to an Agreement. In case the amendment materially adversely affects the User's rights as reasonably determined, the User may terminate its Agreement by e-mail notice sent to Limbo within 15 days as of the date of Limbo's notice of the amendments. Late notices shall not be regarded as valid. No termination rights apply if amendments are required due to changes in applicable laws, regulations or requirements established by any relevant supervisory body or authority.
16. NON-EXCLUSIVITY
16.1. The Services are provided on a non-exclusive basis. Nothing in the Agreement shall be deemed to prevent or restrict Limbo's ability to provide the Services or other technology, including any features or functionality first developed for the User, to third parties.
17. ENTIRE AGREEMENT
17.1. The Agreement is the entire Agreement between the Parties regarding the subject matter of the Agreement, superseding any and all verbal or written undertakings or agreements preceding the Agreement.
18. ASSIGNMENT
18.1. The Agreement and the rights and obligations thereunder are binding on the Parties. Limbo may assign the Agreement or any of its rights or obligations thereunder to an Affiliate, provided that Limbo remains fully liable for the performance of the Agreement by such Affiliate. Limbo may assign or transfer the Agreement without the User's consent in connection with a good faith transfer of its relevant business to a third party. The User may not assign or transfer the Agreement without Limbo's prior written consent.
19. SEVERABILITY
19.1. If any clause in these Service Terms or the Agreement or part thereof is or becomes void or invalid, this does not result in the entire Agreement being void or invalid. In the event such invalidity becomes a fact, the clause that is closest in its economic content to the invalid clause shall be applied.
20. GOVERNING LAW AND JURISDICTION
20.1. These Service Terms and the Agreement is governed by and construed in accordance with the legislation of the Republic of Estonia. Disputes shall be resolved by means of amicable negotiations. For consumer disputes, Users may also have the right to submit complaints to the Estonian Consumer Disputes Committee (Tarbijavaidluste Komisjon) or other relevant alternative dispute resolution bodies in accordance with applicable consumer protection laws, without prejudice to the User's right to initiate court proceedings. If negotiations fail, disputes shall be settled in the courts of the Republic of Estonia, whereas the court of first instance is the Harju County Court, unless a different mandatory jurisdiction arises from applicable law.